Management Services

Property Butler provides white glove property management services. We do this by providing a dedicated property manager to you. This local property manager will become your single point of contact for any and all property management needs. Think of them as your personal Butler.

They are there to make your experience easy and stress free. You will receive the cell phone number for your Butler and they are available 24/7.

Your Butler will become intimately familiar with your property. They will do all inspections to protect your investment. We will also manage all property management maintenance items that come up and ensure they are done timely and satisfactorily.

These Butlers will also be available to your tenants to ensure they receive a White Glove service to ensure they are happy. As you know happy tenants are more likely to stay in the properties longer, likely to pay on time, and take better care of the property.
We also will provide a portal through our website for owners to log in and review account activity.

With our White Glove service you will also receive:
• Investment Management

  We understand our clients’ long-term goals for existing properties and criteria for future investments.

• Resident On-Boarding

  We offer a simple web-based resident on-boarding process designed to secure desired residents while interest is peaked.

  • Identify, screen, on-board, manage and evaluate external suppliers with the expectation of minimizing risks to, and increasing satisfaction for, clients and residents.
  • Tenants are provided a comprehensive maintenance agreement as part of the Property Butler’s lease agreement, which clearly spells out client and resident responsibility.
• Property Maintenance

  We offer residents 24-hour on-call maintenance service.

• Lease Term Enforcement

  We execute strict processes covering late fees, collections, and evictions.

• Reporting

  In addition to real-time web-based portfolio access, we provide clients detailed monthly cash statements and year-end tax report.

• Annual Review

  We schedule at least annual performance reviews to ensure all expectations are met.

• Client Loyalty

  We administer a strategic survey program design to understand both our client and their resident’s needs. This information is guaranteed to derive clear direction in how we can enhance our service experience.